Telecommunication Audits

TELADATA can help you significantly reduce your enterprise voice communication bills. Since 1986,TELADATA has worked with clients to find ways to cut their telecommunications expenditures and determine the best possible voice communication system for their business needs, including VoIP, local and long distance service, cellular phones, toll-free services, call centers, voicemail, and more. Our aim is to minimize your voice communications costs based upon usage patterns, current competitive market rates, contracts, and configurations to reduce your expenses as much as possible while maintaining or improving your service levels.

We initiate our audits with a thorough analysis of your current voice communications systems in every location and compile bills and usage data. We then evaluate your bills, identifying billing errors, circuit usage, and rates. With the full picture before us, we assist you with contract negotiation, bill consolidation, and identification of alternative solutions. From there, TELADATA helps you place orders, make vendor changes, and submit refund requests. As follow-up, we provide quarterly audits and ongoing monitoring and support.

Telecom Audit Services Include:

Investigation

  • Survey Client Sites, Collect Topology, Bills and Usage Data
  • Organize all Telephone Bills by Category
  • Create English Translation
  • Create Spreadsheets to Establish Benchmarks
  • Evaluation
  • Perform Detailed Analysis of Telecom-related Bills
  • Identify billing errors
  • Identify use of all circuits
  • Review billing rates

Recommendation

  • Cancel surplus services
  • Consolidate billing
  • Negotiate better contracts

Implementation

  • Place all telco orders
  • Coordinate vendor changes
  • Request refunds

Ongoing Services

  • Monitor carrier rate offerings
  • Quarterly verification audit of bills
  • Act as interpreter/liaison between IT and Finance departments
  • Manage service orders and changes
  • Manage solicitations from carriers and vendors
  • Recommend new cost-saving technology implementations